We are always looking at ways to improve the functionality of our teleprompters. When you buy from us you are automatically enrolled in our three stage lifetime program. The Equipment Upgrade Program assures that your Storm Tablet Prompter stays up to date. If we for any reason change or modify any part or the Storm Tablet Prompter model you own, we will automatically send you the new part. If we feel that an exchange is needed we will send you the modified model. You will be responsible to return the old one back to us. If we do not receive the older one back in the allotted time, your credit card will be charged the full retail price equal to what you paid for the Storm Tablet Prompter.
We want to give you what we would want when buying a product... That's it, plain and simple.